Privacy policy

Rota Pieces, S.L.

Last updated: September 1, 2026

1. Data controller

Rota is a brand owned by Rota Pieces, S.L. ("Rota", "we", "us", "our"), the data controller responsible for the personal data we collect through rotapieces.com (the "Website").

Company name: Rota Pieces, S.L.
Tax ID (NIF/CIF): B26619973
Registered address: Avinguda Diagonal 700, 5º 2ª, 08034 Barcelona, Spain
Data protection contact: hello@rotapieces.com

This Privacy Policy is governed by Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights (LOPDGDD).

2. What data we collect and how

We may collect:

• Identity data: name and surname

• Contact data: email address, phone number, shipping and billing address

• Transaction data: order and purchase history

• Technical data: IP address, browser type and device information

• Usage data: browsing behaviour and interactions with the Website

• Marketing preferences: whether you have opted in to receive communications from us

We do not directly store full payment card details. These are processed securely by our payment providers.

We collect personal data when you create an account, place an order, subscribe to our newsletter, contact us, browse the Website or take part in a promotion.

3. Why we use your data

We process your personal data for the following purposes:

Orders and delivery. To process purchases and payments, manage orders and deliveries, and send order-related communications. Legal basis: performance of a contract.

Returns and customer service. To handle returns, exchanges and customer support. Legal basis: performance of a contract.

Marketing communications. To send you information about our products and promotions where you have agreed to receive them. Legal basis: consent. You can unsubscribe at any time.

Legal and administrative obligations. To comply with applicable tax, accounting and other legal obligations. Legal basis: legal obligation.

Website operation, improvement and fraud prevention. To operate and improve the Website, understand how it is used and help detect and prevent fraudulent activity. Legal basis: legitimate interest and, where required, your consent.

We keep personal data only for as long as necessary for the purpose for which it was collected and for the periods required by applicable tax, accounting, commercial and other laws.

4. Who we share your data with

We may share personal data with service providers and partners that help us operate our business, including providers of hosting, payments, analytics, customer service, marketing, advertising, cloud services, order management and shipping.

We may also disclose personal data where required by law, to public authorities where legally required, or where you ask or consent to us doing so.

We do not sell your personal data.

5. Shopify

The Website is hosted by Shopify, which processes personal data in connection with your access to and use of the Website.

Information submitted through the Website may be shared with Shopify and other service providers, including providers located outside your country of residence, where necessary to operate and improve the Website.

Where enabled, certain Shopify features may use information from your interactions with our store together with information from interactions with Shopify and other merchants. For these features, Shopify may be responsible for certain processing activities and for responding to requests relating to that processing.

More information is available in Shopify's Consumer Privacy Policy and Privacy Portal.

6. International transfers

Some of our service providers may process personal data outside the European Union or European Economic Area.

Where required, appropriate safeguards are used for these transfers, such as Standard Contractual Clauses approved by the European Commission or transfers to countries covered by an adequacy decision.

You can contact us at hello@rotapieces.com for more information.

7. Your rights

Under applicable data protection law, you may have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict certain processing

• Receive your data in a portable format

• Object to certain processing, including direct marketing

• Withdraw your consent at any time

• Not be subject to certain decisions based solely on automated processing

To exercise your rights, contact us at hello@rotapieces.com or at Avinguda Diagonal 700, 5º 2ª, 08034 Barcelona, Spain.

We will respond within the time required by applicable law.

8. Complaints

If you believe that your personal data has not been handled correctly, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD).

9. Children's privacy

Our services are not directed at children under 16 and we do not knowingly collect personal data from them.

If you believe that a child has provided us with personal data, please contact us at hello@rotapieces.com.

10. Cookies

The Website uses cookies and similar technologies necessary for its operation and, where you consent, for analytics and marketing purposes.

You can manage your cookie preferences through the cookie settings available on the Website.

11. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

Payment information is processed securely by our payment providers and we do not directly store full payment card details.

12. Third-party websites

The Website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The latest version will be published on this page.

14. Contact

For questions about this Privacy Policy or to exercise your data protection rights:

hello@rotapieces.com
Avinguda Diagonal 700, 5º 2ª, 08034 Barcelona, Spain